Speed of service

In telecommunication, the term speed of service has the following meanings:

  1. The time between release of a message by the originator to receipt of the message by the addressee, as perceived by the end user. Synonym: originator-to-recipient speed of service.
  2. The time between entry of a message into a communications system and receipt of the message at the terminating communications facility, i.e., the communications facility serving the addressee, as measured by the system.

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